FAQ

Shipping Policy

Please refer to the product descriptions for expected ship dates. Orders will be held until the entire order is ready to ship in accordance to the ship date listed in the product descriptions.

This does not include time in transit and is regardless of shipping method chosen at checkout.

We ship worldwide from the United States.

Due to current international shipping restrictions, we are temporarily unable to ship to the following countries:

Bermuda

Belarus

Bhutan

Brazil

Brunei

Bulgaria

Cayman Islands

Chile

Colombia

Croatia

Cuba

Czech Republic

Eritrea

Estonia

French Guiana

French Polynesia

Georgia

Gibraltar (United Kingdom)

Guadeloupe

Honduras

India

Indonesia

Jamaica

Kuwait

Laos

Lebanon

Lesotho

Lithuania

Malaysia

Maldives

Malta

Martinique

Mauritius

Mongolia

Myanmar

Nigeria

Norfolk Island

Peru

Philippines

Reunion (Bourbon)

Romania

Samoa

Saint Pierre and Miquelon

Saudi Arabia

Serbia

Singapore

Slovakia

Slovenia

South Sudan

Tajikistan

Taiwan

Thailand

Timor-Leste

Tunisia

Turkey

Turkmenistan

UAE

Vietnam

Yemen

All shipping rates will vary depending on a few different factors, some of which include:

* Domestic vs International shipments
* Total weight of package
* Selected shipping method


We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.

We do include VAT and collect at checkout for UK customers.

At the moment, our prices do not include VAT for EU customers. You may be required to pay VAT upon your order delivery.

This is temporary and we hope to remove this inconvenience for our EU customers in the near future!

If you have any additional questions regarding shipping and fulfillment, please email amine@triple-arm.mail.kustomerapp.com with your name and order number.

ORDERS

Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.

All sales are final. We are unable to offer refunds at this time.

Exchanges are dependent on current stock levels and item purchased. Please email amine@triple-arm.mail.kustomerapp.com for any exchange inquiries.

Yes! Please email amine@triple-arm.mail.kustomerapp.com with your name, order number, and updated shipping address as soon as possible. Once your order leaves our warehouse we are unable to make any changes.

Your digital download will be sent via email to the email used at check out on the album release date. 

Please check your junk and promotions folders for the digital download email. If you still have not received the album download after the release date, email amine@absolutemerch.com with your name and order number and we will resend the album download.

If you have additional questions regarding your order, please email amine@triple-arm.mail.kustomerapp.com with your name and order number.